WARRANTY ADMINISTRATION / RETURNS
Unless otherwise specified,
all of our parts come with a full 1 Year
Warranty. Our warranty covers us sending a replacement part and
getting the defective or damaged part back. The warranty does not cover anything
else. In most cases we do offer advance warranty replacement parts, which
is something that sets us apart from our competitors. We charge a deposit to ensure we get our part
back, but this is much better than you waiting to send your part to us for a
replacement, which many of our competitors make you do. Ask our competition what happens if their
parts fail - we encourage you to
compare our warranty because we know it is the best in the industry! We request that you understand your warranty
before making a purchase. Please feel
free to contact us if you have any questions.
If you believe you have a
defective or wrong part, please contact us via phone or email. It is our policy to replace or repair
defective or wrong parts. Returning
uninstalled wrong parts will be treated as a standard return and subject to a
restocking fee. No exceptions. Standard
returns are subject to a 15% restocking fee.
If we paid to ship a part to you, and you return it to us, the amount we
paid to ship that part will be deducted from the refund. Standard returns can be processed within 30
days of purchase. All returns of any
kind, including warranty items MUST BE ACCOMPANIED BY A COPY OF THE ORIGINAL
INVOICE.
Returning any installed
parts will result in no refund. No Exceptions. We will arrange to
get you a replacement part if the part fails after installation or, if by
mistake the wrong part is sent. Please
contact us for further info on our warranties.
* LIFETIME WARRANTY ADDITIONAL TERMS:
Some parts are sold with a lifetime warranty. For the first year from date of purchase,
lifetime warranties are administered the same as one year warranties outlined
above. After one year from date of
purchase, lifetime warranties require the customer to pay for shipping in order
to return and/or receive warranty items.
For the entire duration of the lifetime warranty, the warranty covers us
sending a repaired or replacement part and getting the defective or damaged
part back. The lifetime warranty does
not cover anything else. Lifetime
warranty is non-transferable. Lifetime
warranty is applicable to the part when installed correctly on a single
vehicle, warranted part can not be removed and re-installed. Ask our competition what happens if their
parts fail - we encourage you to
compare our warranty because we know it is the best in the industry! We request that you understand your warranty
before making a purchase. Please feel
free to contact us if you have any questions.