Car Steering Parts - Customer Service

  
Replacement parts Performance part and kits
     
Home
New Parts Search
Other Auto Parts
Our Products
Customer Price
  core returns
  warranty
  policies
  returns
about us
contact us
shipping
 
 

Warranty Policy

 
Car Steering Wholesale offers a one year, unlimited mileage warranty on all parts sold unless otherwise noted.  Most of our steering racks carry a three year warranty.  If you would like to purchase an extended warranty please contact us. We only offer the highest quality parts available, but in some rare cases there are manufacturer defects. If you have a defective item, we offer options to make warranty service easier for you and we will send you a new replacement part.  However, our warranty does not cover any labor that may be involved with your repair.  All uninstalled parts can be returned for re-stock fee within 30 days of the original purchase.

In most cases you have the following options for warranty service: 1) You may return the warranty item to us for a replacement. 2) You may pay a deposit and have a replacement item sent in advance. Then you may return the warranty item to us and your deposit will be refunded. In either case we pay for shipping within the continental USA.

Refunds cannot be issued for installed parts. No Exceptions.
Legal Warranty Version

We warranty all automotive parts to be free from defects in material and workmanship for the period specified on your invoice.  It begins from the date purchased. This warranty does not apply to parts unless the installation instructions are followed in their entirety.  If instructions are not available the work should be performed by a licensed mechanic.

This warranty does not cover any expenses incurred in the removal and / or reinstallation of the auto part. Specifically, this warranty does not cover any expenses for TIME, RENTAL, OR OTHER PARTS not purchased from us, or ANY LABOR.  This warranty covers fixing or replacing the part only.  This warranty is offered only to the original purchaser of the part. This warranty does not apply, and will be voided, if the auto part sold has been damaged by abuse, misuse, accident, neglect, or alteration, or if it has been repaired by anyone other than us.  Your warranty will be null and void if the part fails due to improper installation.  If the auto part sold should prove defective in material or workmanship within the warranty period, return the auto part to us, postage prepaid, along with your sales invoice. Your dated invoice will establish your eligibility for the warranty. We will, at our option, replace or repair the part free of charge and return it to you postage prepaid.

THE EXPRESS WARRANTY SET FORTH ABOVE IS EXCLUSIVE AND NO OTHER WARRANTIES OR ANY KIND, WHETHER STATUTORY, ORAL, WRITTEN, EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE SHALL APPLY. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF. THE CONSUMERS EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY AND OUR ONLY OBLIGATION ARISING OUT OF OR IN CONNECTION WITH BREACH OF WARRANTY SHALL BE THOSE STATED HEREIN. WE EXPRESSLY DISCLAIM LIABILITY FOR INCIDENTAL AND CONSEQUENTIAL DAMAGES CAUSED BY THE AUTO PART SOLD.

NOTE: Electric Steering Racks - Electric Steering Racks come with a 1 Year Parts Warranty, unless otherwise noted.

Warranty Claims

If you believe you have a defective or wrong part, please call us at 1-800-399-7845 or email sales@carsteering.com subject 'Warranty Issue' so that we may get you out a replacement. It is our policy to replace ALL defective or wrong parts.

Please be sure to include some contact numbers and emails because our techs will contact you with troubleshooting tips or to arrange replacement.
 
Home | Part Search | Site Map | About Us | Contact Us | Help
Call Toll Free: 1-800-399-7845
Copyright © 2010 Car Steering Wholesale, Inc